Brick house with rooftop solar panels

Warranty Process Guidance for Homeowners

If your solar system is not performing as expected, the safest next step is to work with a qualified solar professional. A warranty claim depends on proper diagnosis and documentation.

Start Here:

01

Contact Your Installer

If your original installer is still in business, start with them. They are usually the fastest route to an accurate assessment because they already know the system.

02

If Your Installer Is No Longer Available

Work with a North American Board of Certified Energy Practitioners (NABCEP) certified installer in your area.

03

Have the system evaluated

Your installer will identify the root cause of the issue and gather the documentation needed for review.

Claims submitted without professional evaluation may not be processed until required documentation is provided.

If you are unsure how to proceed, contact the Mission Solar team for guidance before attempting to file a claim.

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